The two-day Scrum Master Certified training program, accredited by SCRUMstudy, provides an in-depth understanding of the Scrum framework as well as the components, roles and processes of Scrum.

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About this course:

A Certified ScrumMaster helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders," helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions.

Course Objectives:

After completing this course, students will be able to:

  • Investigate differences between Agile processes and traditional waterfall methodologies
  • Explore the theoretical basis of Scrum
  • Gain an understanding of an array of Agile methods
  • Learn ways to scale Scrum to the enterprise


Everyone!  This course introduces Agile basics and explores the ScrumMaster role.  This is not a technical course, so whether you work in an IT or non-IT department, you will come away with a strong foundational knowledge of Scrum. 

Specific roles who would benefit from this workshop include:
Product and line managers, Project managers, technical leads, developers, testers, business analysts, and anyone interested in learning more about Scrum and Agile methods.


  • Scrum Developer Certification preferred.

Introduction to Scrum

  • What Is Scrum?
  • Key Principles

Scrum Overview

  • Overview
  • History
  • Benefits
  • Scalability
  • Aspects
  • Processes

Scrum Concepts & Principles

  • Concepts
  • Principles
  • Aspects

Scrum Phases & Processes

  • Initiate
  • Plan & Estimate
  • Implement
  • Review & Retrospect
  • Release

Roles and Organization in Scrum

  • Scrum Master Roles
  • Product Owner Role
  • Scrum Team
  • Non-Core Roles

Business Justification

  • Value-Driven Delivery
  • Responsibilities
  • Factors
  • Techniques
  • Continuous Value Justification
  • Confirming Benefits Realization


  • Definition
  • Acceptance Criteria
  • Quality Management in Scrum


  • Supporting Change
  • Change Requests
  • Flexibility vs. Stability
  • Integrating Change
  • Scaling in Programs and Portfolios


  • Risk vs. Issues
  • Risk Attitude
  • Identification
  • Assessment
  • Prioritization
  • Mitigation
  • Communication
  • Risk Burndown Chart

Project Vision Meeting

  • Team Selection
  • Outputs

User Group Meetings

  • Epics
  • Personas
  • User Stories
  • Prioritization

Sprint Planning Meeting

  • Epics
  • Personae
  • Outputs

Conducting The Daily Standup (Or Daily Scrum)

  • The Daily Standup Meeting
  • Three Questions
  • War Room
  • Managing Distribution Teams

Grooming The Prioritized Product Backlog Meeting

  • Prioritized Product Backlog Review Meeting
  • Change Requests
  • Risks
  • Outputs

Sprint Review Meeting

  • Sprint Review Meeting
  • Tracking Overall Progress
  • Outputs

Retrospect Sprint Meeting

  • Retrospect Sprint Meeting
  • Explorer-Shopper-Vacationer-Prisoner
  • Speed Boat
  • Metrics and Measuring
  • Outputs

Release Planning Meeting

  • Release Planning
  • Length of Sprint
  • Release Preferences
  • Outputs

Scrum Artifacts

  • Product Backlog
  • Deliverables
  • Sprint Backlog
  • Burndown Charts

Creating Deliverables

  • Create the Deliverables
  • Update the Scrum Board
  • Impediment Log
  • Refactor

Convening A Scrum of Scrums

  • Projects, Programs, and Portfolios
  • Scaling Scrum
  • Convening a Scrum of Scrums
  • Four Questions

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