Soft Skills Courses

Our range of courses cover all aspects of Soft Skills across all departments of a business.

At a Glance

We have a concise portfolio of Soft Skills Courses. We can also customise or combine course content for on-site, in-house delivery.

Explore Our Courses

Course Name Course Code Link
Call Center Training: Sales and Customer Service Training for Call Center Agents BSSS1000 More Information
Managing the Virtual Workplace BSSS1512 More Information
Disciplinary and Grievance Procedures BSSS1530 More Information
Negotiating for Results BSSS1511 More Information
Motivation Training: Motivating Your Workforce BSSS1510 More Information
Giving Effective Feedback BSSS1509 More Information
Managing Difficult Conversations BSSS1508 More Information
Inventory Management: The Nuts and Bolts BSSS1505 More Information
Team Building: Developing High Performance Teams BSSS1545 More Information
Delegation: The Art of Delegating Effectively BSBS1504 More Information
The Professional Supervisor BSSS1503 More Information
The ABCs of Supervising Others BSSS1502 More Information
Human Resources Training: Training HR for the Non HR Manager BSSS1501 More Information
Coaching and Mentoring BSSS1500 More Information

We can customise any of these courses to reflect your exact needs for group delivery.  Please call on 0345 467 9557 and ask to speak to one of our training consultants or email your requirement/ questions to We look forward to working on your next training project.

Have three or more people that would like to attend one of these courses let us know and we can make it public for you.


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